Payment Policy

At Whoplaza, we strive to make your shopping experience smooth, secure, and transparent. Please review our payment policy to understand what payment methods we accept, how transactions are processed, and how we handle payment-related issues.

1. Accepted Payment Methods

We currently accept the following secure payment options:

  • Credit & Debit Cards:
    Visa, MasterCard, American Express, Discover

  • PayPal:
    Pay using your PayPal balance or linked bank account

  • Other Methods (Region-Specific):
    Apple Pay, Google Pay, or additional regional options depending on your location and device

All payments are processed through secure third-party payment gateways using SSL encryption to protect your data.

2. Payment Processing

  • Payment is charged in full at the time of order placement, including applicable taxes and shipping fees.

  • You will receive an order confirmation email once your payment has been successfully processed.

3. Currency

  • All prices on our website are displayed in USD (U.S. Dollars) by default.

  • For international customers, your card issuer or payment provider may apply a currency conversion fee.

4. Payment Security

We use PCI-compliant payment processors (such as Stripe and PayPal) to ensure your information is securely handled.
Whoplaza does not store your full payment details (such as full credit card numbers) on our servers.

5. Payment Issues & Declines

If your payment is declined:

  • Double-check that your billing information matches your card details

  • Contact your bank or payment provider to approve the charge

  • Try an alternate payment method

If the issue persists, feel free to reach out to us at support@whoplaza.com for assistance.

6. Taxes & Duties

  • U.S. Orders: Applicable sales tax will be calculated and added at checkout based on your shipping address.

  • International Orders: Import duties, VAT, or other local taxes are not included and are the buyer’s responsibility.

7. Refunds to Original Payment Method

Refunds, when approved according to our Refund & Return Policy, will be issued back to the original payment method used at checkout.
Refund processing time may take 5–7 business days, depending on your card issuer or payment platform.

8. Fraud Prevention

We reserve the right to:

  • Cancel any order flagged for potential fraud or suspicious activity

  • Request identity verification if payment anomalies are detected

This helps protect both our business and our customers.

9. Contact Information

For any payment-related concerns or questions, please contact:

Email: support@whoplaza.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM PST

Registered Business Address:
Whoplaza LLC
1209 Mountain Rd Pl NE Ste R
Albuquerque, NM 87110
United States