Terms of Service

Welcome to Whoplaza! These Terms of Service (“Terms”) govern your access to and use of the website www.whoplaza.com and the services and products provided by Whoplaza LLC (“Whoplaza,” “we,” “us,” or “our”).

By using our website, placing an order, or accessing any part of our services, you agree to these Terms. If you do not agree with any part of the Terms, you must discontinue use of the website and services.

1. Company Information

  • Business Name: Whoplaza LLC

  • EIN: 995122513

  • Registered Address: 1209 Mountain Rd Pl NE STE R, Albuquerque, NM 87110, United States

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to use our website or place an order.

3. Products & Services

Whoplaza offers custom-made, print-on-demand products including apparel, footwear, and home décor. As all items are made-to-order, slight variations in color, print placement, or proportions may occur.

We reserve the right to:

  • Modify or discontinue products or services at any time

  • Limit quantities or cancel orders that appear fraudulent or abusive

4. Pricing & Payment

All prices are listed in U.S. Dollars (USD) and are subject to change without notice.
Accepted payment methods include:

  • Major credit/debit cards (Visa, MasterCard, American Express)

  • PayPal

  • Additional payment methods may be available based on your region

You agree to provide current, complete, and accurate billing and shipping information.
For more, see our Payment Policy.

5. Order Processing & Shipping

  • Orders are processed within 5–7 business days after payment.

  • Estimated shipping times vary by region and are provided at checkout.

  • Delivery times may be delayed due to carrier issues, customs, or incorrect addresses.

Full details: Shipping Policy

6. Cancellations, Returns & Refunds

  • Orders may be canceled within 24 hours (or 48 hours on weekends) from placement.

  • Because all items are custom-made, we do not accept general returns.

  • Refunds or replacements are offered only in cases of:

    • Damaged or defective products

    • Incorrect item, size, or design sent

You must report any issues within 30 days of delivery, with supporting photo evidence.

For more information: Refund & Return Policy

7. Intellectual Property

All content on this site—including images, product designs, text, graphics, and logos—is the property of Whoplaza LLC or its licensors.
You may not reproduce, distribute, modify, or use our content without written permission.

8. User Conduct

By using our site, you agree not to:

  • Use the services for illegal purposes

  • Interfere with or disrupt website functionality

  • Provide false or misleading information

  • Use automated tools (e.g., bots, scrapers) without authorization

9. Third-Party Links & Services

Our site may contain links to external websites (e.g., shipping providers, payment gateways). These sites are not operated or controlled by Whoplaza. We are not responsible for the content, privacy policies, or practices of any third-party sites.

10. Disclaimers

All products and services are provided “as is” and “as available.”
We make no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Whoplaza LLC shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

  • Loss of use, data, or profits

  • Shipping delays or customs issues

  • Incorrect input by the customer (size, address, color, etc.)

12. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict of law provisions.

You agree that any dispute shall be resolved exclusively in the state or federal courts located in New Mexico, USA.

13. Dispute Resolution

If you experience an issue with your order or service, we encourage you to contact us first at support@whoplaza.com.
We are committed to resolving all issues fairly and quickly before disputes are escalated to platforms like PayPal or credit card providers.

14. Changes to These Terms

We may revise or update these Terms at any time without prior notice. Changes become effective upon posting.
Your continued use of the website after updates signifies your acceptance of the revised Terms.

15. Contact Us

For questions or concerns regarding these Terms, please contact:

Email: support@whoplaza.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM PST

Registered Business Address:
Whoplaza LLC
1209 Mountain Rd Pl NE Ste R
Albuquerque, NM 87110
United States