Privacy Policy

At Whoplaza LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website whoplaza.com or make a purchase.

Whoplaza LLC is a business registered in New Mexico, United States. We operate a custom-made / print-on-demand ecommerce service.

Information We Collect

We may collect information you provide directly, such as:

  • Name, email address, phone number, shipping address, and billing address
  • Order details, purchase history, preferences, and personalization information submitted with your order
  • Payment-related information processed securely by third-party payment providers. We do not store full credit card details on our servers.
  • Messages, inquiries, reviews, or other information you send to us

We may also automatically collect certain information when you use our website, such as:

  • IP address, browser type, device type, operating system, and approximate location derived from your IP address
  • Cookies, analytics data, pages visited, time spent on the website, referring pages, and usage activity

How We Use Your Information

We use your information to:

  • Process, produce, fulfill, and ship your orders
  • Provide customer support and respond to inquiries
  • Send order confirmations, shipping updates, tracking information, and service-related messages
  • Improve our website, products, services, and customer experience
  • Prevent fraud, unauthorized transactions, and misuse of our website
  • Send promotional emails or marketing communications, where permitted. You may opt out at any time.
  • Comply with legal, tax, accounting, and regulatory obligations

Data Sharing and International Transfers

We only share your information with trusted third parties who help us operate our business, such as:

  • Payment processors, such as Stripe, PayPal, or other secure payment providers
  • Shipping carriers and logistics providers, such as USPS, YunExpress, Yanwen, or local postal services
  • Print-on-demand production partners located in Vietnam, China, Mexico, the United States, or other regions depending on the product and shipping destination
  • Website hosting, analytics, email, marketing, fraud prevention, and customer support service providers
  • Government, legal, or regulatory authorities when required by law

Some of your information may be transferred to and processed in countries outside your country of residence, including the United States, Vietnam, China, Mexico, or other regions where our service providers or production partners operate.

We take reasonable steps to ensure your information is handled in accordance with this Privacy Policy and applicable privacy laws.

We do not sell your personal information to third parties for their own marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your shopping experience, remember your cart, process checkout, analyze website traffic, improve website performance, and support advertising or marketing features.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including cart and checkout features.

Payment Security

Payments are processed by secure third-party payment providers. We do not store full credit card numbers on our servers. Payment information is transmitted using secure encryption and handled by our payment processors according to their security standards.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, tax and accounting requirements, fraud prevention, and dispute resolution.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing emails and promotional communications
  • Request a copy of your personal information, where applicable
  • Opt out of the sale or sharing of personal information, if applicable under certain privacy laws
  • Object to or restrict certain processing activities, where applicable

For California residents under CCPA/CPRA, or EU/UK residents under GDPR/UK GDPR, additional privacy rights may apply.
To exercise your rights, please contact us at
support@whoplaza.com.
We will respond within the timeframe required by applicable law.

Marketing Communications

If you subscribe to our emails or choose to receive promotional communications, we may send you product updates, offers, or marketing messages. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

Children’s Privacy

Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Security

We use reasonable technical and organizational measures, including SSL/TLS encryption, secure payment providers, and access controls, to help protect your information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date on this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: support@whoplaza.com
Phone: +1 (575) 303-6660
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM PST

Whoplaza LLC
1209 Mountain Rd Pl NE Ste R
Albuquerque, NM 87110
United States

(This is our registered business address only. It is not a retail store or return address. We do not accept walk-ins or unsolicited returns at this location.)

Last updated: July 2026